Their willingness to take in feed back and better the program is amazing. The support staff at Smart Contractor has been second to none!!! I'm always able to get a hold of someone in time of need and I've never had a problem go unsolved. From mark-up and overhead % to being able to create custom documents and forms.
Most everything in the program can be adjusted to fit your companies set-up. Now we can see where we make money and more importantly, where we are not. It has allowed us the opportunity to break down jobs by phase and make appropriate adjustments price wise to control profits. Smart Contractor also allows our company to monitor, adjust, and repetitively perform the same project time and again. This means that when the client and I sit down to go over their proposal, if an item is not in the proposal. Smart Contractor has also limited my estimating mistakes by its ability to directly write the proposal from the job estimate. This has allowed me to see more clients which in turn means more volume. Being able to quickly and accurately put together job proposals, turn the proposal into the correct purchase orders and coordinate a job schedule alone have cut my office time in half. The program's ability to manage a project has increased our companies volume by 30%. The features of Smart Contractor are endless. If you value your time, effort and money Smart Contractor is the program to use. SmartContractor is an awesome business management software. But, it has paid for itself many times over because of the speed and accuracy I now have in preparing bids. My company is very small, so the initial investment was not easy.
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I would recommend this software to any contractor. When I've had some technical problems Dan has responded immediately. Within an hour Bill was on the phone and spent more than an hour to help me get up and running. I first downloaded the software on a Saturday.
The customer support is far better than I've experienced with any software company. The more I use it the more features I find I can use. Once you enter an estimate, the program can automatically create purchase orders, proposals, contracts, integrate with quickbooks and more. The program makes it easy to estimate and is extremely adaptable to any type of job. Smart Contractor has all the features I need in my general contracting business. Great program and even better support! After trying and using other software, I new there had to be something better.
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